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The Delivery App Trap: If I Pick Up My Food, What’s In It for Me?

Food delivery is convenient, but if customers order directly and pick up their food, should restaurants give some of the savings back? One Montreal family's weekly pizza tradition makes the case.

A screenshot of a food delivery app showing a map with a route from 'Biergarten' (a restaurant marked with a red fork and knife icon) on Main Street to a 'Delivery' location (a house icon) on 3rd Avenue. A pop-up window indicates 'Delivery from Biergarten, 3 mins away, 0.9 km away' with an 'Accept' button at the bottom.

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